Privacy Policy for NeighborConnect
Last updated: August 2, 2026
NeighborConnect ("we", "us", or "our") is a community platform designed to connect neighbors, facilitate local help and job requests, and support elderly members of the community. This Privacy Policy explains how we collect, use, and protect your information when you use the NeighborConnect app.
Information We Collect
Personal Information
- Full name — used to identify you on your profile and in posts
- Neighborhood — used to connect you with nearby neighbors
- Contact method — used when responding to job postings or community messages
- Profile details — including skills, availability, and bio that you choose to share
Community Content
- Job postings — title, description, category, location, pay rate, and urgency
- Community posts — content you share with your neighborhood
- Messages — communications sent in response to job postings
- Reviews — ratings and comments you leave for or receive from other users
Technical Information
- App usage data and interactions
- Device information necessary for app functionality
How We Use Your Information
- To create and maintain your community profile
- To connect you with neighbors in your area
- To facilitate job requests, community posts, and messaging between users
- To display reviews and build trust within the community
- To improve our app and user experience
- To provide support and respond to inquiries
How We Share Your Information
- With other users: Your name, neighborhood, skills, and profile information are visible to other NeighborConnect users to facilitate community connections. Job postings, community posts, and messages are shared as part of normal app functionality.
- With service providers: We may use third-party services (such as cloud hosting and analytics) that have access to limited data to help us operate the app.
- For legal compliance: We may disclose information if required by law or to protect our rights and safety.
Data Retention
Your information is retained for as long as your account is active. You may request deletion of your account and associated data at any time by contacting us.
Your Rights
- Access and review your personal information
- Update or correct your profile details
- Delete your account and personal data
- Opt out of certain communications
To exercise these rights, contact us at the email provided below.
Security
We take reasonable measures to protect your information using industry-standard security practices. However, no method of transmission over the internet is completely secure.
Children's Privacy
NeighborConnect is not intended for children under 13. We do not knowingly collect information from children under 13. If you believe a child has provided us with personal information, please contact us so we can delete it.
Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the updated policy within the app or on our website.
Contact Us
If you have questions about this Privacy Policy or your personal information, please contact us.
By using NeighborConnect, you agree to the collection and use of your information as described in this Privacy Policy.